I explained that the hot water was disabled (this terminology is GE's not mine) and he said I should call a plumber. Ge Appliances Overview. How those businesses take care of those complaints is what separates good businesses from the rest. Whoever thought this was a good idea never washed laundry a day in their life. Check the complaint history, rating and reviews on this company. Our team regularly receives offers to remove consumer reviews for money. Available in mid-tier GE Appliance brand and the high-end GE Profile brand. Another 2-hour phone call later and they were trying to say I just wasn't giving it a chance. Spent over 2 hours on the phone, was hung up on, directed to people who could not help, etc. Review #2391722 is a subjective opinion of poster. Very disppointed in your company! Does'nt seem that way now. All for a $51 part and trying to rip me off with a $250 service charge. Complaints Reviews Scams Lawsuits Frauds Reported.™ by consumers, for consumers... Don't let them get away with it!® Let the truth be known!™ FILE A REPORT ...it's Free! I think Ill do the same from now on. We were told G.E. I would cook steam vegetables and they would not cook in the time they should and would have to repeat the micro time. What happened? Review #2385440 is a subjective opinion of poster. ET, 8:00 a.m. to 7:00 p.m. Against him it fixed the sealed from traditional home depot in some of the message. We purchased a GE refrigerator through Home Depot 2 1/2 years ago for our home. We use cookies to improve your experience on our site and to show you personalised advertising. To learn more about the ways to appreciate the reviewer please visit ET Sunday: Closed Bought a fresh vent front load washer after 5 months barely did 40 loads stopped working. Scheduled repair - they changed date - dont bother to tell me. We used to have Maytag appliances and they always send notices when extended warranty is due to run out. It didn't. Consumers complaining about GE Appliances most frequently mention customer service, home depot and repair man problems. Ge Appliances was first mentioned on PissedConsumer on Jun 15, 2007 and since then this brand received 1456 reviews. Not worth the paper it is written on. As soon as he transferred the call, it was disconnected. The technician is coming back out on 2/6/2019. I called the appliance store where i purchased it and they worked me in that day even though they were busy. Now I have to wait until June 15th for an appointment. We called for service and they ordered a part and when it was repaired. Browse Categories. Ge Appliances was first mentioned on PissedConsumer on Jun 15, 2007 and since then this brand received 1438 reviews. I am on my second replacement for their lower cost dishwasher. After speaking with the service department he was told to put a silicone sealer on the cracks so that the freezer compartment would be cold enough to keep the contents reliably frozen. Fix my ovens or send me something that works. The algorithm is subject to change in future. Was told them could not expedite it. You have lost a very supportive customer..will not buy GE again! All comments, concerns and complaints can be sent to the Board via phone, e-mail or post, and will be addressed by the Audit Committee or GE Ombudsperson's Office. search Search; search. Claim Reference #MGSC9RKMDT, GE Profile Model # PVD28BYNFS 4 door bottom freezer. Review #2410739 is a subjective opinion of poster. Review #2398445 is a subjective opinion of poster. And the cost of getting any of these items fixed seem to not be cost effective. Bringing you an inside look at conditions at GE Appliance Park and investigating complaints by factory workers We submitted a claim for rebate with GE in the month of July 2020 along with the purchase documents from best buy and the service receipt we got in the email. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Ovens that you pay over $3000.00 for or even lesser should not be out this soon. I requested the second company to come out and look at the micro because they know what is going on with it. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. He said we will get a rebate up to 100 USD and website also carried the same rebate. I had to call GE because the company where I purchased the pair refused to help. I bought this as a set. GE should know the history of this micro and I should not be burden with this issue. I have been told by MABE that they are the manufacturer but that this is not their problem as they only have a two year warranty. Consumer complaints and reviews about GE Appliances. I just want it out of my rental and am begging Home Depot to come get this horrible piece of junk. User's recommendation: STAY AWAY DONT BUY FROM GE WORST EXPERIENCE!!!!! GE Appliances. This company called me a day before the schedule appointment and said they will no longer do warranty work for GE so I am stuck with the first company. My husband and I built a new home in 2012 and spent SEVERAL thousand dollars putting GE appliances in it. I feel this should have been done with the first company that came out. I hold the opinion that this is definately not my problem because the fridge appeared fine upon inspection. Note: This is not to be used to contact Ge Appliances Corporate Offices nor is this site affiliated with them in any way. Above are our top recommendations for how to contact GE Consumer Relations, including their top phone number and live chat options. Estimated Money Consumers Saved since 1997: $15,765,080,261.01. Consumers want to see how a business took care of business. Purchased new refridgerator from GE Sept. 15th it arrives 3 weeks later! Please let me know what you can do to help us rectify this situation. We have been told even though appointment made while under warranty, there is no coverage for service today. 2/4/2021. Its Impossible to wash a full load of clothes in a half tub of water and instead of actually washing it starts spinning the water out. Enter and space open menus and escape closes them as well. We purchased our GE Microwave DVM7195EK4ES in December 2019. I have no use for this washer. Advanced Search. Am I glad I replaced the dishwasher with a meile not a ge. WTF? Reached out again today and was directed to 4 different people and on the phone for over 50 minutes. GE Appliances Answer Center® 1-800-626-2005 Monday–Friday: 8 a.m.–8 p.m. (see pic) This now burnt out not only this plate, but the ignitor and the control for lower oven. Will I ever receive an undamaged appliance? ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. The overall rating of the company is 1.7 … Purchased slide in oven and microwave in November 2018 as a Christmas gift for my daughter, was purchased and install by Home Depot. I'm not sure if it's a man-woman thing or if he's just an ass. No more GE appliances, electronics or anything else!! I paid a good price for this refrigerator and feel that I would not have purchased this brand knowing the high additional costs involved! Hopefully that will keep it going for another several years. What phone number at GE do I call? We received a service receipt in email and we purchased a new microwave from best buy and installed. Tech arrives over a week later - stays 5 minutes says entire control board shot. Bad design, even the last GE tech made the same comment but said nothing he could do but replace ice maker with the same one that's already in there. I gave him the model number and he asked if I was sure it's a GE appliance. I was a little surprised at it's short lifespan, but I have heard service life is shorter on built-in appliances. The GE repair people have been very defensive and condescending as if nothing is the matter and the issue is a fabricated story. 2 weeks ago while pulling the door handle to open the door, the handle broke off and in order to repair it you have to replace the entire door, the cost of the new door is $139.00 Plus tax and plus labor, that may exceed the price of a new microwave. The fridg and micro are ok I guess. I was told our Dryer was covered until 8/19 and that we would hear from GE within a week to 10 days and a new dryer cord would be mailed via Fed Ex. I told him I was going to pretend he didn't say that. Also, the temperature rises up to the 30 degree range, and ice cream melts, and other food is not solidly frozen. The site navigation utilizes arrow, enter, escape, and space bar key commands. The extended warranties are a waste of money and time! He determined the dryer was installed incorrectly and the connection had burnt out. Contacting GE Appliances Consumer Services. I'm pretty sure "Jim" was the guy that originally answered my call. I will never ever purchase another GE. Then they said they've had this complaint before on these stoves. The issue is, ice drops behind the ice maker "bucket". I have contacted GE and provided pictures as well as a video of the noise. All business will get complaints. We are a family of adults, we do about 1 load a day. Ge Appliances Gfwr2700hww Washing Machine. ge appliances / service dept complaint. I thought I was paying good money for a superior appliance. GE Appliance Parts ranks 35th among Appliance Parts sites. Except now I have to get authorization for parts, and I've waited on hold with GE multiple times for 2 to 3 hours at a time, and can't get anyone to authorize this. So who lost today, me or GE. The purpose of this site is supply you with their phone number and address as well as share your thoughts about Ge Appliances. In Mid 2017 we purchased GE Café appliances - Fridge, DW, Gas Stove and Microwave and paid a premium for what we thought were quality products which would provide many years of reliable service. Review #2367681 is a subjective opinion of poster. Company resolves 20% of complaints brought to its attention from Business Consumer Alliance. GE offered to send a tech out, at my expense to look at the issue. The price level of this organization is high according to consumer reviews. Clothes come out just as dirty as when they went in. We have the expensive GE front load clothes washer WCVH6260 series purchased in November of 2006. By using this website you agree to our Cookies Policy. www.realthanks.com. The leadership at GE Appliances drives business growth and stakeholder value with passion, vision, innovation, creativity and diversity in mind. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. It has a plastic cover underneath the bucket that covers this motor/fan. I called GE yesterday (10/20/2016) and discussed my problem with 3 different sections. $400 to fix. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. I was scheduled for June 9th. Ice is everywhere. My question is if it's the same issue how can I put this on the lime law to get a better quility microwave? My washer and dryer are only used for 3-4 loads a WEEK. Business Details. Called customer service - complete joke nobody answers phone. He said that he had never seen this happen before and his only explanation was that it was an insulation defect. Ge Appliances ranks 405 of 1766 in Appliances and Electronics category. I purchased a new GE washer and dryer on October 2, 2020. 6/23/2019. I was finally able to talk with an agent on the third day. This feature is currently under development. Repair total will be 5 hours with parts on back order until MARCH! GE offered me a deal for a new refrigerator discounted from retail to a price that I bought the unit 2 1/2 years ago on sale.