the receiver i bought keeps shutting off. Join Yahoo Answers and get 100 points today. Category: TV. It also said, no DVD installed and insert DVD. Then it would flash on the screen and it appeared to be scrolling through the menu. The only time you would get an error message is when the Blu-ray player or home theater cannot play the disc. Browse answers, ask questions and get solutions from other Samsung customers. This site uses cookies to enhance your web site experience. To perform the power reset, press and hold the POWER button on the front of the Blu-ray Disc® player for 10 seconds. Step 1. Wait for the “No Disc” message to show. I have tried the following: A) With machine turned on, I unplugged it from the wall outlet and waited 5 minutes. Samsung have designed the K8500 to be as simple to setup and operate as … Now there is no sound no picture I tried to open the player first with remote then the open button on the actual player nothing happened so I tried to turn it off and it won't turn off. I never played a dvd game on my blu- ray before I thought it would be fun for my 4 year old so I decided to check it out. Start incompatible MP4 files to Samsung Blu-ray player conversion by clicking the right-bottom convert button. Get your answers by asking now. HOW TO EJECT TRAY MANUALLY. In attemtping to take your advice, I reconnected the blu-ray player, upon reconnecting (before using your advice), I now have a Sony screen with blu-ray graphic in the center of the screen. Samsung Blu-ray DVD Disc Player With Built-in Wi-Fi 1080p & Full HD Upconversion, Plays Blu-ray Discs, DVDs & CDs, Plus 6Ft High Speed HDMI Cable, Black Finish 4.2 … Either there is something wrong with the disc, or the Blu-ray player needs firmware update. Turns out he used a DIY disc, ie an old DVD+RW recording he hadn't got around to playing. I have checked all the connections. Then I started hitting buttons on the blu-ray remote and I think it went to the dvd menu. You can follow the steps above to check and solve Blu-ray Player won't play Blu-ray disc issue, sometimes, the Blu-ray Player and firmware issue is easy to be solved, the Blu-ray region code is a little complicated, but you can solve it easily by the Blu-ray Ripper. Fast, easy checkout with Shop Samsung App. if so, why? Also, make sure that outlet is good by plugging other devices into it. Just recently when we were watching TV the Receiver just shuts itself off, and we then have to turn … Guyz Just got a couple of new Samsung Blu-ray BD-P1580 players as a prize, one for me and one for folks. Texas crash involving up to 100 cars kills at least 5, Dems use rioters' words to prove Trump incited mob, 'Mandalorian' actress fired over 'abhorrent' posts, Silver, NBA taking dreadful step in wrong direction, CDC updates quarantine advice for vaccinated people, Bucs standout gets victory lap on horse around stadium, N.C. man charged with threatening to kill Biden, Scaramucci: History will view Trump as a 'terrorist', Strategists behind 'the Squad' launch progressive PAC. The Blu-ray Disc player should turn off. I have a NS-WBRDVD2 blu ray player that for no apparent reason has stopped working. Please contact us via Live Chat for a faster response. Blu Ray Region Free Hack Method 1 - blu ray region code remover (Works with most Blu Ray and DVD players) Power ON the DVD player with no disc. Replace the batteries in your remote and then try again. For example, during playback, press the INFO button on the remote control. Can somebody link a good HDMI sound extractor? By submitting this form you acknowledge you have read the Privacy Policy Privacy Policy and consent to receiving calls/texts from Samsung representative. Free standard shipping, exclusive offers and financing options. Hello, about a year ago we bought a Samsung 50″ TV and a Samsung blu ray home theater system to go with it. Pick up one remote to turn on the DVD or Blu-ray player, and that gadget tells the TV and your audio/video receiver, if applicable, to turn on as well and switch to the appropriate input. Does anyone know what's wrong with it and how I can fix it or at least get it to open so I can return the movie? Samsung Blu-ray players are rebooting in a loop and nobody knows why. Following will tell you how to take full use of the best Blu-ray ripper. the intense-high quality benefit that the PS3 has over any Blu-Ray participant (apart from the video games), is that Sony makes firmware enhancements to augment your Blu-Ray adventure. Feel free to sound off if you own a Samsung Blu-ray player that isn’t affected — tech forums are swamped with people reporting problems and it’s not clear which models of player … I had it on for a while. I was using it and it just turned itself off and now whenever you turn it on it turns off again almost immediately. If you. STEP 1. Then I started hitting buttons on the blu-ray remote and I think it went to the dvd menu. Please share your ZIP Code to find a nearby Best Buy to try out your next phone. He did and was fired. Still have questions? Then used tv remote to change input from HDMI1 to HDMI2. It will not play any of my Blu-Ray discs. It WILL play regular DVD's. selection. This could be due to copyright protection, a required firmware update, or an issue with the disc. Also, hacks that exist for Blu-ray players usually don’t turn off the region code setting for Blu-ray discs – it usually just makes playing DVDs a region-free experience. The Samsung Blu-ray Player can’t play the good Blu-ray disc, you need to check the Check the Blu-ray region code on the disc. After about 20 mins into the game the picture went but you could here it. Hello, im having problems playing any standard bluray disc or 4k disc. By ticking this box, I accept Samsung Service Updates, including : Blu-ray home theater system does not turn off, * Standard text message and data rates may apply, IT/ Computing - 8 AM to 9 PM EST Mon to Fri, televisions-home-theater|home-theater|blu-ray-dvd-players. Message and data rates may apply. Play button does not work to start a Blu-ray disc. My player has stopped playing all of my 4k titles and all but one standard Bluray title. I had a similar problem so I unplugged it and plugged it back in and that fixed it. Only Region B Blu-Ray Discs and Region 4 DVDs are compatible. , our Samsung representative at Best Buy, want to know about you to set up a personal demonstration on your next galaxy device. I have a Samsung Blu Ray and decided not to use the wifi in it. i have watched both ways & cannot really see any difference? There are a few exceptions to this rule, so there are no guarantees. Please take our brief survey. After about 20 mins into the game the picture went but you could here it. Blu-ray player will not connect to the internet. Instead, use the navigation arrows and press Enter to get the movie started. Leave the device unplugged for 30 seconds. Help us to make recommendations for you by updating your product preferences. Does anyone have any suggestions? Using the INFO button can enable users to activate or deactivate subtitles. Tonight we got this Netflix movie "The Smurfs" We watched it with no problem then we played the game's that were on it. This There are really only a couple of reasons for the picture being frozen or the Blu-ray player not responding. Just wait for a second, you can click the "Open" button of the main interface and that will pop up the folder with converted file. *Rip and convert the Blu-ray to digital video formats, like the MP4, MOV, AVI, MKV, H.264, H.265 etc. For your Blu-ray player to connect to the internet via Wi-Fi, it needs to be able to connect to the router, which lets it connect to the internet. Have a look around online for tips for your specific player, but as a guide, the process for changing regions will look something like this: Step 1. If the cord detaches from the player, make sure there is no debris inside the cord or player. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? and trade-in questions answered, Text SMSCARE to 62913 to receive Turn off your device. If the home theater system turns off when you press the Power button on the system but not when you use the remote, the issue is with your remote. Since some players can do this independent of the discs, I would say that yes, it is player dependent. There are many variables that can cause these connections to fail, but many of them are easy to fix. To sum up, if BluRay applications substitute Like they have carried out this previous month), Sony can adjust the PS3 to examine that. I am at a loss to what happened and how to fix it. Technician's Assistant: What's the make and model of your tv, and can you guesstimate how old it is? , our Samsung representative will be in touch with you. Sometimes, it also unlocks the Blu-ray region code, also. basically 2 weeks in the past, Sony further the image in image function and the Blu-Ray profile a million.0 and profile 2.0 - it incredibly is function which no different Blu-Ray participant on on the instant's marketplace has - and cutting-edge Blu-Ray gamers will in no way have as they don't have the alternative to enhance firmware like the PS3 has. In order to show the entire video without cutting the left and right edges off, black bars are used at the top and bottom to fill in the extra space on your TV. This did not help. It would not respond to any commands. My Samsung dvd player won't even turn on, manually or with the remote. or text SMSCARE to 62913 There are times when the Disc tray in DVD players gets stuck and the assigned button does not work properly. To purchase a replacement remote go to Samsungparts.com and enter the model number of your Blu-ray player. Unplug the power cord or AC adapter. Bad cord or power connection. for 24/7 live support, Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool, Your order, returns, refunds The Samsung UBD-K8500 is an Ultra HD Blu-ray player which means that, along with all the usual disc formats like CD, DVD and Blu-ray (both 2D and 3D), it can also handle the new 4K Ultra HD Blu-ray format with a resolution of 3840 x 2160 and support for wider colour gamuts and High Dynamic Range (HDR). Step by step to copy/backup Blu-ray to Samsung UBD-M9500. Question by daaaniel: Why does my Samsung Blu Ray player keeps turning itself off? Then turned tv on with cable remote. It happens due to the following reasons : Accumulation of dust in the tray over a period of … Turn your DVD or Blu-ray Player on and make sure there’s no disc inside. Unclear if caused by a botched firmware update or an expired certificate. Hope you can enjoy the Blu-ray on your Blu-ray Player smoothly. Please share your ZIP Code to find a nearby Best Buy location. Program cartridge return & recycling go to: * For Samsung printer support or service go to. does HDMI really produce a better picture & sound than AV cables? However, it could just be your remote is in need of new batteries. I went to Network Settings and clicked on Disconnect but it said something about "couldn't connect." * For Samsung Supplies information go to: * For S.T.A.R. My Samsung bluray player is on & won't turn off or eject my disc with or without my remote. There is a factory reset button but it says "everything except networking." Samsung Blu-ray players reportedly are malfunctioning for hundreds of users, and no one is sure what the issue is. you could not do this with a Blu-Ray participant. Follow these quick steps to identify the cause of the issue. Now there is no sound no picture I tried to open the player first with remote then the open button on the actual player nothing happened so I tried to turn it off and it won't turn off. See our privacy policy here. BDP-S3700 - won't turn off, won't open tray, black screen, no response from remote or unit buttons. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Blu-ray player shows black bars across the top and bottom of the screen, Black bars on the screen means the aspect ratio of your TV is different from the aspect ratio of what you're watching, or basically, the video you're watching is wider than your TV. By continuing to browse or use this site, you are agreeing to our use of cookies. *Rip and copy the Blu-ray main title which won't affect the movie playback. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your Buy the Samsung Galaxy Note10/Note10+ and get 6 months of Spotify Premium for free. In other words I can't turn off the wifi. IMPORTANT: The Blu-ray Disc player may require a … Hi. Put Blu-ray Disc in turned blue ray player on manually. when working its great.? , our Samsung representative, wants to know about you so they can assist you better. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Email as a contact option was discontinued as of April 3rd, 2019. Want to get hands-on with latest Galaxy device? This has all of a sudden started in the past two weeks, everything played flawless beforehand. The Blu-ray standard is an upgrade from DVD in a lot of ways, allowing the main menu to be much more interactive than a DVD disc. live support 24/7*. I have a Samsung Blu-Ray player model # BD-J5100/ZA. Please help us improve by selecting a reason below. When the main screen comes on, the photo selection square is activated, the unit doesn't allow other selections, e.g. You might want to check and make sure your firmware is up to date. The region can’t be changed if there’s a disc in there. This may be an old topic but I can't find anything on the search, my blu-ray player, a BD-H6500, doesn't play blu-ray discs, starts loading then drops the signal so the tv just shows the no signal message, turning the player off and on again gets the signal back. If you can, use a multi meter to test continuity. They may turn on and off subtitles on Samsung Blu-ray players using the remote control. Vaccines had to be used. I tried unplugging the HDMI cable and repluggiing it in, also unplugging the unit and replugging it in. In general, if users want to turn on or off subtitles on a Samsung Blu-ray player, they can do as follows. Turning your Blu-ray player or home theater system should be easy. What will a subwoofer sound like if is connected as a main speaker on a home stereo . Come meet a Samsung representative for your S10 purchase. All Samsung Blu-Ray Players purchased in Australia are region locked to Australia and can’t be unlocked. Easy sign-in, Samsung Pay, notifications, and more! Load Blu-ray disc B) With machine turned on, I held down the "eject disc" button for 8 seconds. Stop Samsung BluRay Player from shutting itself off - YouTube Could this be a result of the game? Knowing where the connection is failing will help you know what steps to take next. Press PAUSE on the remote control. Also, across the logo for the DVD there was a giant arrow pointing up. It really is that straightforward. Copyright© 1995-2021 SAMSUNG All Rights Reserved. Step 5: Convert incompatible MP4 files to Samsung Blu-ray player. Press and hold the OPEN/CLOSE button on the front panel of the disc player, and plug the power cord back in. A Samsung representative at Best Buy will call to schedule your Galaxy S10 try out. ... Panasonic DMP-BD89 Wi-Fi Blu-ray Pla... (click for link) Nathan, Installer. It's probably likely that the Blu-ray spec indicated that features such as resume and repeat would be handled on the disc itself and that is why some manufacturers didn't put it on the players. Netflix, Amazon, and the unit immediately deactivates to a blank screen. As part of this change in the standard, many Blu-ray discs block the Play button from being used on the main menu. A Samsung representative at Best Buy can set up a personal demonstration for your next galaxy device. Sorry, there is insufficient stock for your cart. If it does not turn off, unplug the power cord from the electrical outlet. Issue started on Friday. what is the advantage to having a DVD player that has an "HDMI" outlet on the back vs. the audio, video, etc plugs on the back? Some users report their Blu-ray players get stuck in … Visit our contact page to review all your options. The unit also doesn't turn off unless unplugged. I could not eject the DVD nor turn the player off by remote or by pushing the 'off…