©2021 Inland Empire Health Plan All Rights Reserved. TTY users should call 1-800-718-4347. IEHP Medi-Cal Member Services (800) 440-4347 (800) 718-4347 (TTY) IEHP DualChoice Member Services (877) 273-4347 (800) 718-4347 (TTY) IEHP 24-Hour Nurse Advice Line (for IEHP Members only) (888) 244-4347 (866) 577-8355 (TTY) Provider Relations (909) 890-2054. You also agree to IEHP Wireless Text Messaging Terms and Conditions. I am receiving text messages in English and I only speak Spanish. California Department of Managed Health Care, California Department of Health Care Services. Gayani provides a helpful skill she learned in her residency program about tackling projects and stressful to do lists. (800) 718-4347 (TTY), IEHP DualChoice Member Services If you own a backup generator, ensure it is ready to safely operate. Call (800) 440-IEHP (4347), TTY(800) 718-IEHP (4347). Text4Baby: get FREE messages each week on your cell phone to help you through your pregnancy and your baby's first year. (866) 577-8355 (TTY), To Enroll with IEHP Pain takes many shapes and healthily acknowledging and moving through pain requires emotional and mental strength. www.iehp.org With a focus on how to identify and challenge prejudicial and racist thoughts, Gayani and Amrita approach this topic with a focus on how systemic racism can have a serious impact on our brains and our mental health. Martin Luther King, Jr. Day- Monday, January 18, 2021, President's Day - Monday, February 15, 2021, Day after Independence Day - Monday, July 5, 2021, Thanksgiving Day - Thursday, November 25, 2021, Day after Thanksgiving - Friday, November 26, 2021, Day before Christmas Eve - Thursday, December 23, 2021, Christmas Eve - Friday, December 24, 2021, New Year's Eve - Friday, December 31, 2021. (888) 244-4347 When power is restored, make sure the settings on your medical device have not changed. Featuring Inland Empire Health Plan's CEO, Jarrod McNaughton, our hosts explore their own personal experiences with weight loss. in advance of a disaster. All requests will go through a 30 day review process based on medical need and the reason for the request. It affects how you think, what you feel, and how you act. I am not a Member of IEHP, how can I cancel future messages? For information about your transportation benefit, please refer to your Member handbook. With a provider network of more than 6,000 and a team of more than 2,000 employees, IEHP provides quality, accessible healthcare services to more than 1.2 million members. This two-part series on anxiety explores both the clinical and the emotional side of anxiety and how we can build our skill set to healthily move through anxiety. Inland Empire Health Plan (IEHP)'s Best Toll-Free/800 Customer Phone Number. Yahoo! In a two-part episode, hosts Amrita and Gayani explore the topic of pain. Whether they're distance learning or back in class, COVID-19 has brought many challenges for our children. With a provider network of more than 6,000 and a team of more than 2,000 employees, IEHP provides quality, accessible healthcare services to more than 1.2 million members. TTY users should call 1-800-718-4347. Reach out for help. You can talk to someone in English, Spanish, or other languages. Medi-Cal Member Handbook This has been due to ignorance about mental health. Closed on weekends and holidays. IEHP offers language interpreter services to all IEHP Members - and it's free! That accounts for adults, families with children, seniors and people with disabilities. Rancho Cucamonga, CA 91730 We're chatting pregnancy, teen moms, maternal health, and depression with IEHP Chief Medical Officer, Dr. Karen Hansberger. Watch this video to learn more. IEHP is more than just a great opportunity to work with a caring team. Psychiatry Walk-in Clinic (Palm Desert) If you find that you paid out of pocket for medicine or services that should have been covered by IEHP, you may request to get a refund. (800) 440-4347 If you think you may be experiencing a behavioral or mental health challenge and want to seek treatment, schedule an appointment with your Doctor. Our privacy policy can be found here. This episode focuses on working through loss and feeling it in its entirety. How do I get information on enrollment in IEHP? To cancel your request, call at least 2 days before your Doctor visit. If you are experiencing thoughts of hurting yourself or someone else, please go to your closest emergency room, call 911, or reach out to the National Suicide Prevention Lifeline at 1-800-273-8255. We perform phone and one-on-one outreaches with physicians, nurse practitioners, physician assistants, and pharmacy staff. Call your power and water companies about your needs for life-support devices (home dialysis, suction, breathing machines, etc.) In this week's episode, Amrita and Gayani tackle the tough, complicated topic of holiday stress. Psychiatry Walk-in Clinic (Victorville) You can login to the IEHP Member Portal to update your address or phone number. How can I cancel my benefits with IEHP? Riverside County Department of Public Health: get information on injury prevention, WIC, HIV, family health and more. Remember that you are not alone. At IEHP, we care about your health and safety when there is a power shutoff or fire. You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. For information on your prescription, please call your pharmacy. TTY users should call 1-800-718-4347. texthelp@iehp.org For medicine not covered by IEHP, a Pharmacy Exception Request form must be submitted. If you have been impacted by a fire and need mental health, related to stress or grief, call IEHP Member Services at 1-800-440-IEHP (4347), 8am-5pm (PST), Monday-Friday. In the first of a two-part episode, Gayani and Amrita chat about trauma from a clinical and compassionate lens. Health: medical dictionary, disease symptoms, and treatments. Department of Health Care Services TTY users should call 1-800-718-4347. When your mind suffers, your body suffers as well. (866) 294-4347 Sacramento, CA 95899-7425. This is Inland Empire Health Plan (IEHP)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Inland Empire Health Plan (IEHP) agent. At IEHP, we make a difference. IEHP Member Service Representative (Former Employee) - Rancho Cucamonga, CA - March 24, 2018 It is an amazing company to work for. Your mind and body are connected and therefore, one can affect the other. In January 2021, we re-launched our texting program to our Members. TTY users should call 1-800-718-4347. *This short code program is managed by mPulse. If a life depends on the refrigerated medicines (for example, insulin), use them only until a new supply is available. =========== TABBED SINGLE CONTENT GENERAL. That's why we offer an annual salary, eligibility for annual bonus, plus a benefits package estimated at 35% of the annual salary. Fill out and sign the IEHP Pharmacy Reimbursement Request. Mental health is the balance of the state of functioning of the brain and emotions and how that balance (or imbalance) affects behavior and thoughts. How do I make an appointment with an eye doctor? By CARING for our Members, we strive to deliver a positive and lasting Member Experience resulting in the highest Member satisfaction. All the links will open in a new window and you will leave the IEHP website. Providing a mental health lens on the subject, Gayani and Amrita discuss weight loss and body weight in the latest episode of Chat & Chai. KidsHealth: animations, games, and articles for parents, teens, and kids. P.O. These people are battling mental illnesses such as depression, anxiety, and even drug or alcohol abuse. In episode three, Dr. DeSilva and Amrita explore the often taboo and stigmatized topic of suicide with a special focus on identifying signs and breaking down harmful myths. For dental coverage questions, please call Denti-Cal (dental program for Medi-Cal enrollees) at 1-800-322-6384 or visit https://www.denti-cal.ca.gov. If you have a question about your medicine, please talk to your Doctor. If you have been impacted by a fire and need mental health, related to stress or grief, call IEHP Member Services at 1-800-440-IEHP (4347), 8am-5pm (PST), Monday-Friday. If you need a medicine refill, go to your pharmacy and request a refill. PCPs will continue to referral a Member directly to IEHP Behavioral Health for any BHT services and/or diagnostic needs regardless of IPA. The IEHP Pharmacy Academic Detailing team is an educational and evidence-based outreach program for our providers and pharmacies. Please call your Doctor’s office to make/change an appointment. 8AM-5PM PST 1-800-440-IEHP (4347) And given the current COVID-19 crisis, many more people will suffer from mental illness. Did you know that one in five adults in the United States suffers from a mental illness that can be treated? Dr. DeSilva and Amrita explore the often taboo and stigmatized topic of suicide with a special focus on identifying signs and breaking down harmful myths. Identify backup charging methods for phones. TTY users should call 1-800-718-4347. Refrigerated Medicine Storage (PDF) (877) 273-4347 To Enroll with IEHP (866) 294-4347 (800) 720-4347 (TTY) Hosted by IEHP’s Behavioral Health Medical Director, Gayani DeSilva, and IEHP Clinical Behavioral Health Director, Amrita Rai, the podcast will explore the connection between physical and mental health and provide practical advice and tools for members and the community. To serve our community is a privilege and an obligation which we take very seriously. (888) 244-4347 Mental illness is more common than you might think and IEHP is here to help and support. Call IEHP Member Services at 1-800-440-IEHP (4347), Monday-Friday, 8am-5pm. Together, they chat on how solid friendships are important in romantic relationships, our human need for connection, and how to cultivate a tight knit group of friends. Read our Member newsletters to stay informed. With most of our Members using text messaging, this form of communication can reach our Members immediately. Need to find an eye doctor? IEHP Medi-Cal Member Services (800) 440-4347 (800) 718-4347 (TTY) IEHP DualChoice Member Services (877) 273-4347 (800) 718-4347 (TTY) IEHP 24-Hour Nurse Advice Line (for IEHP Members only) (888) 244-4347 (866) 577-8355 (TTY) Provider Relations (909) 890-2054. Reviews from IEHP employees about working as a Member Services Representative at IEHP. You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. We schedule interpreters for most any language, including American Sign Language. If you are impacted by these events and need help with your durable medical equipment (such as wheelchairs, ventilators, oxygen monitors, etc.) Members must be 13 years of age or older to use this service. =========== TABBED SINGLE CONTENT GENERAL. Quality of Care Report Card: get quality ratings of health plans. The request for refund must be submitted within 1 year from the date of service. Mental health help is available and we want you to get help. In this week's episode, Gayani and Amrita explore the topic of friendship and how healthy friendships can improve our mental wellbeing. Your Doctor’s phone number is listed on your IEHP Member Card. We respect your privacy. Contact Info: If you have a smartphone, you can download the IEHP Smart Care App in either either Google Play or the App Store. At IEHP Behavioral Health, our goal is to help you live your best and healthiest life, both mentally and physically. call IEHP  Member Services at 1-800-440-IEHP (4347), 8am-5pm (PST), Monday-Friday. Reply STOP at any time or text back STOP to 90902. Emergency Power Planning for a Durable Medical Equipment Checklist (PDF), How to Prepare for and Handle Power Outages for Medical Devices that Require Electricity - FDA, Inform you on how to get care and services with IEHP, Remind you about key preventive care visits to help you stay healthy, Let you know about health education and wellness programs that you are eligible for, If the injured party is Medi-Cal eligible, Please contact the Department of Health Care Services at. IEHP Medi-Cal Member Services (800) 440-4347 (800) 718-4347 (TTY) IEHP DualChoice Member Services (877) 273-4347 (800) 718-4347 (TTY) IEHP 24-Hour Nurse Advice Line (for IEHP Members only) (888) 244-4347 (866) 577-8355 (TTY) Provider Relations (909) 890-2054. If you don’t have a Doctor, you can find a behavioral health specialist in your area, or call us at (800) 440-IEHP (4347), TTY (800) 718-4347 and ask to speak to the Behavioral Health Department. a loss of family members, a loss of community. Our hosts provide insight and tips in the first episode of this two-part series. A loss of normalcy. Resolve Medical concerns & pharmacy issue to call in patients to fulfillment was a daily task love doing. Box 997425 To find a list of providers in your area please visit https://search.iehp.org/. Together, they offer clinical insight into suicide and suicidal ideation as well as provide resources available for those in need. Generator users should operate generators in open areas to ensure good air circulation. On the first episode of Chat & Chai, we're discussing just how to deal with this new sense of loneliness that many of us may be experiencing during social distancing. Alongside Addiction Medicine Physician, Dr. Avalos, Gayani and Amrita continue their conversation on substance abuse. In a two-part series, Gayani and Amrita have a candid conversation on racism. There is still too much stigma surrounding behavioral and mental health. If the injured party is Medi-Cal eligible, Please contact the Department of Health Care Services at (916) 445-9891 or visit DHCS.ca.gov/PI. Medscape: free medical news, journal articles, and more. NIH (National Institutes of Health): get health information, clinical trials, research, and more. (866) 294-4347 You can also call IEHP Member Services at 1-800-440-IEHP (4347), 8am-5pm, Monday-Friday. Led by psychiatrist Dr. DeSilva and Licensed Clinical Social Worker Amrita Rai, we take a closer and meaningful look at abuse and its impact. In this week's episode, Amrita and Gayani tackle the tough, complicated topic of intimate partner abuse. How do I change my address, phone or other contact information? IEHP organizes healthcare for 1,358,413 members in San Bernardino and Riverside counties. Loss is everywhere. Third Party Liability and Recovery Division How do I get more information on my Dental coverage? COVID-19 Maternal Mental Health FAQ, IEHP Medi-Cal Member Services You can also call IEHP Member Services at 1-800-440-IEHP (4347), 8am-5pm, Monday-Friday. You will get health tips, updates on programs, and important reminders to help you live a better life. To Enroll with IEHP (866) 294-4347 (800) 720-4347 (TTY) www.mpulsemobile.com. San Bernardino County Department of Public Health: get information on WIC, child car seat safety and more. Member Service Representative (Former Employee) - Rancho Cucamonga, CA - February 6, 2020 IEHP medical benefits help all. (800) 718-4347 (TTY), IEHP 24-Hour Nurse Advice Line (for IEHP Members only) Too many people suffer in silence with mental illness, The latest statistics before COVID stated that about 1 in 5 people were diagnosed with a mental illness in America, Those numbers will increase now during the COVID-19 crisis, Mental Health includes wellness, self-care, emotional regulations, relationship issues, and parenting among other facets of everyday life, Mental well-being is important to everyone, Self-care is critical: listen to your warning signs of struggling with your emotions and doing the basic things like showering, eating, sleeping, and exercise, Do something that brings you enjoyment every day: play with your children or spouse, take walks, read a book, do something creative, Connect with someone outside your home every day via telephone or other video technology, Eat nutritiously, do not binge or eat too many sweets, Continue to see your therapist via tele-health, Continue to take care of your physical, financial, and spiritual needs, Seek treatment for your mental health whenever needed, IEHP Texting Program Terms and Conditions. We are also one of the largest employers in the region. How do I print my IEHP Member Card or check my eligibility? This past year has brought great change, loss, and emotion to us all. Gayani and Amrita discuss resilience and our ability to bounce back from challenging and stressful experiences. Check your backup power equipment frequently to ensure it will function during an emergency. Learn how to manually open your garage door. Call 211 anytime, 24-hours a day, 7 days a week. Build or restock your emergency supply kit, including food, water, flashlights, a radio, fresh batteries, first aid supplies and cash. If this process is not followed IEHP may deny all future requests for refunds. For vision services, please call your Optometrist (Eye Doctor). IEHP Medi-Cal Member Services (800) 440-4347 (800) 718-4347 (TTY) IEHP DualChoice Member Services (877) 273-4347 (800) 718-4347 (TTY) IEHP 24-Hour Nurse Advice Line (for IEHP Members only) (888) 244-4347 (866) 577-8355 (TTY) Provider Relations (909) 890-2054. Teen Mental Health Guide All calls are confidential. For more information on 211, visit 211.org. 1-800-718-IEHP (4347) for TTY Users In this week's episode, Amrita and Gayani tackle the tough, complicated topic of intimate partner abuse. The IEHP Community Resource Centers (CRC) are your local resource for healthcare information in Riverside, San Bernardino and Victorville. At IEHP Behavioral Health, we put just as much importance on your mental health as on your physical health. CDC (Centers for Disease Control and Prevention): get information on healthy living, disease, Zika virus, emergencies, workplace safety, and environmental health. Join our Talent Community to receive updates about Call Center Careers at IEHP. Inland Empire Health Plan (IEHP) Support - What Else? Your mental health includes a balance of emotional, psychological and social well-being. On this week's episode, Dr. DeSilva and Amrita dive into the topic of preventative health. You can login to the IEHP Member Portal to order (and print) your IEHP Member Card and check your eligibility. Equally insightful and compassionate, our hosts explore an often misunderstood and misrepresented topic with clinical and practical viewpoints. To Enroll with IEHP (866) 294-4347 (800) 720-4347 (TTY) IEHP DualChoice Member Services (877) 273-4347 (800) 718-4347 (TTY) IEHP 24-Hour Nurse Advice Line (for IEHP Members only) Watch this video to learn more. Call 211 for health and social services in Riverside and San Bernardino counties. To Enroll with IEHP (866) 294-4347 (800) 720-4347 (TTY) This two-parter looks at preventative health for children and their unique makeup and requirements for quality care. To receive messages in Spanish, reply back “Spanish” to any of our messages. We encourage you to sign up for alerts so you know when a Public Safety Power Shutoff may occur and when your power is restored. The 26th episode covers the multiple ways intimate partner abuse can occur, the origin of gaslighting and its meaning, and the impact of abuse on the brain and our emotional health. Abuse can come in many forms and its impacts can stay with us in many ways. IEHP DualChoice Member Handbook. How do I find a nearby pharmacy? To find a pharmacy near you, click here. Hear mental health experts talk about phases of grief, experiencing loss because of the COVID-19 crisis, and how we can give ourselves grace to feel. Click here https://search.iehp.org/. To schedule a language interpreter, call IEHP Member Services at least 5 days before your Doctor visit. To Enroll with IEHP (866) 294-4347 (800) 720-4347 (TTY) We're back with part two of our weight loss series. Attach a copy of the cash register receipt and a copy of the pharmacy print out (given to you by the pharmacist). In this episode, we're exploring what children might be facing and feeling as they watch the world around them change so quickly with so much uncertainty. You can contact our Enrollment Advisors at 1-866-294-4347 (or 1-800-720-4347 for TTY users), Monday-Friday, 8am-5pm. To request a refund follow the steps below. IEHP Medi-Cal Member Services Inland Empire Health Plan (IEHP) is the largest not-for-profit Medi-Cal and Medicare health plan in the Inland Empire. Our friendly bilingual staff can help you to take free classes, learn about health care, and learn about health coverage programs. Insulin Storage and Product Switching in an Emergency (PDF), https://www.readyforwildfire.org/prepare-for-wildfire/get-set/, IEHP Wireless Text Messaging Terms and Conditions, San Bernardino County Department of Public Health, Riverside County Department of Public Health, NCQA (National Committee for Quality Assurance), CDC (Centers for Disease Control and Prevention), IEHP Texting Program Terms and Conditions. ©2021 Inland Empire Health Plan All Rights Reserved. To report changes in Riverside County, call 1-877-410-8827 and in San Bernardino County, call 1-877-410-8829. This texting program is available to Members who are the subscribers of Boost, AT&T, T-Mobile®, Dobson, Verizon Wireless, Sprint, U.S. Cellular, C Spire Wireless, Metro PCS, Cricket Communications, and Virgin Mobile. IEHP covers medicine and medical services, please check your IEHP Member Handbook for a list of covered benefits and services. We want to ensure you get the needed care and services to help you during these events. (800) 440-4347 We will send the following important information, but not limited to, through this common channel: To sign up, Members need to text “Healthy” to 90902. We're joined by psychiatrist Dr. Laura Obit to breakdown mind-body connection and integrative medicine for a holistically healthy life. First 5 San Bernardino: statewide initiative to improve the early development of children. Do you or a family member need a language interpreter to assist you at your next Doctor visit? Message and data rates may apply. Everyone deserves access to mental health treatment. In the newest episode of Chat & Chai, host Gayani and Amrita explore a topic that hits close to home for them: anxiety. Members can unsubscribe from either short code by replying STOP at any time. In this episode, Gayani and Amrita dive into the topic of grief and how it especially relates to life during the COVID-19 pandemic. If you find that you paid out of pocket for medicine or services that should have been covered by IEHP, you may request to get a refund. Together, they offer clinical insight into suicide and suicidal ideation as well as provide resources available for those in need. To receive future messages in English, reply back “English” to any of our messages. Learn about IEHP culture, salaries, benefits, work-life balance, management, job security, and more. PubMed: life science journals from the United States National Library of Medicine. Test generators frequently to make sure it will work when needed. To Enroll with IEHP (866) 294-4347 (800) 720-4347 (TTY) Create a fire action plan that includes evacuation planning for your home, family and pets. (800) 720-4347 (TTY). Make A Difference! I am receiving text messages in Spanish and I only speak English. Many people are struggling or will struggle with mood and anxiety issues during this time. For help, text HELP to 90902 or email texthelp@iehp.org. You should also contact your County Medi-Cal office to update your address or phone number. To request a refund follow the steps below. Do you or someone you know need food, clothing or housing? EMDR - Eye Movement Desensitization and Reprocessing - is a popular modality of psychotherapy. Use the checklist below to prepare for a power shutoff. When the power is out for a day or more, throw away any medicines that should be refrigerated, unless the medicines label says otherwise. Chat and Chai, is a weekly podcast focusing on mental health. (800) 718-4347 (TTY), IEHP 24-Hour Nurse Advice Line (for IEHP Members only) At IEHP, we believe in rewarding our Team Members for their talent and contribution to our mission. Insulin Storage and Product Switching in an Emergency (PDF) IEHP does not promise refunds for medicines that are not covered by IEHP (see a list of covered medicines). Does IEHP offer transportation? How do I obtain status on my prescription? You will be notified by mail of IEHP’s decision. Psychiatry Walk-in Clinic (Montclair) We will send an interpreter to your Doctor's office, so you'll have someone there who knows your language. No job security you can get called in and get fired no warning or write ups. Operating hours: 8am – 12pm and 1pm – 5pm, Monday through Friday. Trauma is often referred to but not deeply episode. They say a key to health is prevention but how, exactly, do we do that? This episode, we're diving deep into everything EMDR so you can learn how it works and how it treats various mental health conditions. (800) 718-4347 (TTY), IEHP DualChoice Member Services Replace all refrigerated medicines as soon as you can. Casualty Insurance Section – MS 4720 If you have a smartphone, you can download the IEHP Smart Care App in either Google Play or the App Store. So what exactly does mind-body connection mean? Keep the shut-off switch for oxygen equipment near you so you can get to it quickly in case of emergency. If you have any questions or ask your PCP for screening, diagnosis and treatment, you can call IEHP Member Services at 1-800-440-IEHP (4347) / TTY (800) 718-4347, Monday – Friday, 8am – 5pm.