hide. Check for Roku device updates. I have a Roku Streaming Stick Voice Remote, that came with the orignial Roku package. ‎Get to know the must-have app for streamers Use the free Roku® mobile app to: • Control your Roku devices with a convenient remote • Use your voice or keyboard to quickly search for entertainment • Enjoy private listening with headphones • Stream free movies, live TV, and more on the go with The Ro… save. Be the first to share what you think! Any remote that does not have a pairing button is a standard IR remote. Make sure you have the suggested internet speeds for AT&T TV or AT&T TV NOW. Make sure you’re connected to your home Wi-Fi network. 100% Upvoted. share. View Entire Discussion (0 Comments) More posts from the Roku … 2021-02-07 21:11:56 @GlomsCards @brooksbreaks1 @Roku @RokuSupport I have never had that issue with any of mine, that sucks. After checking it, Roku stick remote is still not working, then download App and try with Android or iOS device which has IR blaster. no comments yet. As often happens with new devices, you may have some difficulty getting the remote to connect, or have issues with the connection dropping. Any remote with a pairing button is called a Roku Enhanced Remote. A remote that does not have a pairing button is a standard Roku IR remote. I followed the recommendations to put in fresh batteries and check for obstructions. best. @thcfastestman Crunchyroll not even working right now and it doesn't help that the Roku app is already awful to begin with. There is a unique set of steps for troubleshooting a Roku IR Remote. Sort by. If you need more help determining which remote is used by your Roku device, review guidelines for determining the type of remote. report. Roku players. The Roku app for iOS and Android is a must-have add-on for your phone. How does an enhanced "point anywhere" remote work? I haven't had any problems with the Stick and remote, until now. If you have this type of remote, the troubleshooting steps in this article can be used to address your problem. 0 comments. Roku provides the simplest way to stream entertainment to your TV. Confirm your Roku remote control batteries still work. Suddenly, the remote just stopped working. Problem #1 – Issues with the Roku remote While all Roku products come with a simple IR remote, the Streaming Stick+ and Ultra devices also come with “point anywhere” Wi-Fi remotes. It can act as a replacement remote control, plus you can add/remove channels, … If the app works correctly, then there is a problem with your Remote. I have tried the Roku remote app and that doesn’t work too. Select to pair a new remote and repeat the re-pairing process above. There is a unique set of steps for troubleshooting a Roku Enhanced Remote. If the box responds to the Roku Controller App and not the Enhanced Roku remote and you have performed the troubleshooting steps in this guide, it is possible that you need a new remote. This ‘frees up’ the box to work with the remote again. Log in or sign up to leave a comment Log In Sign Up. Delete the AT&T TV app from your player and download it again. On your terms. With thousands of available channels to choose from.