Volume control from Fios remote - TCL Roku TV ‎04-19-2018 11:12 AM. If the batteries are low but not empty, the strength of the beam may be enough to reach the box. I can see the Roku is receiving signal because the light flashes when I press volume up but the volume will not increase past 1. As often happens with new devices, you may have some difficulty getting the remote to connect, or have issues with the connection dropping. TV was working fine yesterday I turn it on today and I had an issue with the volume not working on my Samsung remote nor on my Directv remote. Roku can play video content from a wide variety of streaming sources - which is great, unless the audio output on your Roku player isn’t working. Re: Volume Control not working on remote and cable box Is this a new box and remote and didn't work from the start, or is it something that's just happened now? If your remote controller from the TCL Roku Smart LED TV is not working properly then give this a try before you buy another remote. Place the Roku remote directly in front of the box and press a button. Previous Next Status Not open for … But, if you’re using a Roku stick on a non-Roku smart TV, you should also be able to use the TV’s remote control to change the volume. Problem #1 – Issues with the Roku remote While all Roku products come with a simple IR remote, the Streaming Stick+ and Ultra devices also come with “point anywhere” Wi-Fi remotes. 1. Use the Roku Mobile App Then red light will go off. Googled all possible answers, factory reset my TV. View solution in original post. After no positive results I contacted Samsung through Live Chat. I have a TCL Roku 65S401 tv that I was using the Direct RC65 remote to control. Sometimes a code will work volume but not power or vice versa. For example, a TCL Roku TV remote may not work for a Roku stick inserted in an LG or a Samsung smart TV. Whether it’s a glitch with the remote, the Roku device itself, or a sneaky hidden gotcha like an app compatibility issue, Roku problems can be frustrating when they pop up. Googled all possible answers, factory reset my TV. View all 536 featured items Status Not open for further replies. 1 person found this solution to be helpful. R. ruchibhargava123456. You can do it yourself by following these simple steps. TV was working fine yesterday I turn it on today and I had an issue with the volume not working on my Samsung remote nor on my Directv remote. So me being the guy I am I tried to figure it out on my own. Today, I find that the TV got a software update from Roku and now the RC65 will not control the volume or mute functions. The good news is … It was working perfectly last night. You can use your Roku remote to level the volume up or down in your sound bar, using the volume buttons. So me being the guy I am I tried to figure it out on my own. When the remote is set up correctly, after pressing the CBL button, the remote should control both the TV and the box. The remote does operate off and on though. Try the mobile app to make sure it is the remote that’s not working, and not the box. The rocker switch is functioning; I can go from muted to 1 volume back and forth. There are several troubleshooting options available to fix the problem. Change the batteries if it works. Once you get the right code hit ok to save. It’s always best to use the remote that came with your Roku device. There is some sort of software issue on the box itself that will not let me increase the volume on headphones past 1. You will now be able to use your sound bars with Roku.